Return / Refund Policy

If you would like to process a refund or return for your purchase, and the conditions of our return policy are met, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 10 days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item or request a refund, please contact us via email at info@drbdentalsolutions.com or by phone at 1-844-DRB-DENT (372-3368). When shipping returns, place the item securely in its original packaging, include your proof of purchase (printed order receipt or order confirmation), and mail your return to the address provided by customer service.
 

Please note, you will be responsible for all return shipping charges. If you use the prepaid shipping label, $9.89 will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 5 days from the receipt of your item to process your refund or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

CRITERIA

Refunds or Exchanges may only be processed under the following conditions:

Product arrived damaged or in unusable condition.
Product is defective.
Product has not been opened or used.
Wrong items arrived in order.
Product was not delivered within 15 days of purchase (contiguous 48 State only).
Duplicate order.

Refunds or Exchanges may NOT be processed for the following reasons:
Order was placed by mistake.
I changed my mind.
I bought a different product from another company instead.
I no longer need this product.
Product did not meet my expectations.

Limit to 2 exchanges MAX per purchase.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
Discounted items are FINAL SALE and cannot be returned.
Refunds/Returns/Exchanges must be processed on the same platform as purchase. (ie. If purchase is placed through Amazon, Walmart.com, dental offices, you must process requests directly with them.)

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
1-844-372-3368 (DRB-DENT)
info@drbdentalsolutions.com

Why Proper Denture Cleaning Matters

Dentures collect food, bacteria, yeast, plaque, and biofilm, just like natural teeth. If not cleaned properly, this can lead to:

  • Denture stomatitis (yeast infection)

  • Odor and bad taste

  • Irritation and sore spots

  • Poor denture fit

  • Gum inflammation

  • Long-term material damage

Using the wrong products — like toothpaste or harsh bleach tablets — can scratch dentures, weaken materials, and harm soft liners.

That’s why proper technique and the right products matter.

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How to Clean Dentures Properly

Daily routine for cleaning dentures and maintaining healthy oral tissues.
1

Clean your mouth

Use Cleanadent Paste and the Dr. B Denture & Mouth extra-soft toothbrush to brush gums, tongue, cheeks, and the roof of your mouth.

Purpose: Promote healthy gums, remove biofilm and prevent oral infections like thrush.

2

Brush your denture

Use Cleanadent Paste and the Dr. B Denture & Mouth extra-soft toothbrush to clean all surfaces of your denture. Avoid toothpaste.
3

Clean after meals

Use Cleanadent Wipes to remove food debris and bacteria while away from home.
4

Soak overnight

Soak your denture using the Liquid Crystal or Powder Crystal Soak Cleanser with the Dr. B Ultrasonic Cleaner for up to 20 minutes daily for deep cleaning.
Cleanadent Paste - Dr. B Dental Solutions toothpaste for cleaning dentures, implants, all-on-4 and all dental prosthetics 8

Morning Routine: Clean Your Mouth

1. Brush Your Mouth (Yes — even if you have no teeth)

Use: Cleanadent Paste + Ergonomic Toothbrush to Clean:

  • Gums

  • Tongue

  • Cheeks

  • Roof of mouth

  • Implant abutments or housings (if applicable)

This removes bacteria, prevents infections, and keeps your breath fresh.

Frequently Asked Questions

Can I use toothpaste to clean my dentures?

No. Regular toothpaste is too abrasive and can scratch dentures. Use a non-abrasive cleanser like Cleanadent Paste instead.

Do I need to clean my mouth if I have no teeth?

Yes. Cleaning your gums, tongue, and cheeks removes bacteria and helps prevent irritation, infection, and denture stomatitis.

What is the best denture cleanser?

Liquid Crystal is recommended for home use because it cleans deeply without harsh chemicals. Powder Crystal packets are ideal for travel.

How often should I soak my dentures?

Dentists recommend soaking dentures every night to remove bacteria, stains, and odor that brushing alone cannot remove.